The Door · Bangrak Beach
Contact us
For help with an existing booking, send us a message on Instagram and include your booking reference, visit date, and the name used for the reservation.
Guest contact channel · @thedoorsamui
Message @thedoorsamui: https://www.instagram.com/thedoorsamui/
Find us
The Door · Bangrak Beach, Koh Samui, Surat Thani, Thailand.
Booking changes
If your plans change, use the cancellation link in your confirmation email whenever it is available. For a same-day issue or a change within 24 hours, message the venue directly. A message is not a confirmed change until the team replies.
Payment concern
Please do not send card details in a message. Send only your booking reference, the amount, and the approximate payment time so the team can investigate securely.